Community Support

This page describes where users should go when they need help with voiage and how the project wants support requests to be framed.

Support paths

The first stop for most questions should be the repository documentation:

If the question is still unresolved, use the repository support surface:

  • SUPPORT.md for general usage guidance

  • the bug template for reproducible failures

  • the feature template for roadmap-style requests

  • SECURITY.md for private vulnerability reporting

What a good support request looks like

Support requests should be short, specific, and reproducible. Include:

  • the voiage version

  • the Python or binding runtime version

  • the command or code snippet you ran

  • the exact output you saw

  • the output you expected

Support requests that lack a minimal reproducer are usually redirected to the bug template or the relevant documentation page.

Community expectations

The project keeps a pragmatic, technically focused support style:

  • be respectful and direct

  • keep the discussion scoped to the reported issue

  • include enough context for another contributor to reproduce the behavior

  • avoid asking for broad roadmap planning in support threads

The full community rules and security guidance live in the repository root: CODE_OF_CONDUCT.md and SECURITY.md.